Privacy Policy

We collect information you provide directly to us, including:

• Personal Information: name, email address, phone number, business address.
• Business Information: company name, role, industry, and professional credentials.
• Payment Information: billing address and payment method details, processed securely through external payment processors.
• Usage Information: access logs, in-product activity, conversations with AI agents, and call recordings.
• Communications: messages, feedback, and support inquiries.

• Provide and maintain our AI sales, voice, and CRM services.
• Process payments and manage your subscription.
• Communicate with you about service updates, onboarding, and promotional offers.
• Train and tune our AI models on your tenant data to improve your own results.
• Monitor platform security and prevent abuse.
• Comply with legal obligations and resolve disputes.

We may disclose your information only in these limited circumstances:

• Service Providers: trusted vendors that help us operate the platform (hosting, payment processing, telephony, email delivery).
• Business Transfers: in connection with a merger, acquisition, or transfer of business assets.
• Legal Requirements: when required by law or to protect our rights, users, and the public.
• With Your Consent: when you explicitly authorize a specific disclosure.

We do not trade, rent, or distribute your personal information to outside organizations for their own marketing purposes without your consent.

We use industry-standard technical and organizational measures — including encryption in transit, access controls, and continuous monitoring — to protect your information against unauthorized access, alteration, disclosure, or destruction.

We retain your personal information for as long as necessary to deliver our services and meet legal obligations. Account and billing records are typically retained for a minimum of 7 years for tax and compliance purposes.

• Access and update your personal information.
• Request deletion of your data, subject to legal retention requirements.
• Opt out of promotional communications at any time.
• Request a portable copy of your data.

Our website uses cookies and similar technologies to enhance the user experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.

When you opt in to receive SMS messages from 1PM AI, we collect your mobile phone number and consent record (date, time, and source of opt-in). SMS messages may include account notifications, appointment reminders, billing updates, onboarding tips, support responses, and occasional promotional offers.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or text HELP for assistance. Carriers are not liable for delayed or undelivered messages.

No Disclosure of SMS Opt-In Information: Mobile information, including phone numbers and SMS opt-in consent, will not be disclosed, traded, rented, or distributed to any outside organization for marketing or promotional purposes under any circumstance. Disclosure to subcontractors supporting our service (such as messaging platform providers like Twilio) is permitted strictly to deliver the SMS service you requested.

Your use of our services is also governed by our Terms and Conditions. Please review them for additional information about eligibility, billing, and user obligations.

Our platform integrates with external systems (CRMs, calendars, telephony, payment processors, AI model providers). These services maintain their own privacy policies governing how they handle data routed through them on your behalf.

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from anyone under 18.

Your information may be transferred to and processed in countries other than your country of residence. We put appropriate safeguards in place for such transfers.

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our website.

For privacy-related questions or requests, contact us at:

• Email: support@1propertymarket.com
• Phone: +1 (323) 849-2226
• Beverly Hills, CA 90210